GLPI is a Free Asset and IT Management Software package, Data center management, ITIL Service Desk, licenses tracking and software auditing.
A simple, web based CMDB & IT Service Management tool
Znuny is a free, open-source, and versatile web-based ticketing system for Customer Service, Help Desk, IT Service Management, and more. It is built for transparency and long-term sustainability and is highly tailorable to your organization's needs.
FusionInventory plugin for GLPI
ServiceNow MCP server: 450+ tools and 26 AI capabilities for any AI (Claude, ChatGPT, Gemini, Cursor, Copilot). Multi-transport (stdio, SSE, HTTP), A2A, dynamic schema discovery, read-only by default. Open source. Part of the NowAIKit suite.
Ansible Collection for ServiceNow ITSM
NeatLogic is a progressive ITOM platform offering ITOM solutions for users of various types and sizes. It includes features like ITSM, CMDB, continuous integration, knowledge base, automation, reporting, and inspections. The platform is in active development, with upcoming additions of development and project management functionalities.
Don't be the 40%. A production-ready blueprint for governing autonomous AI agents in IT operations — with executable policies, typed tool contracts, ISO 42001/NIST AI RMF mapping, and a 4-level maturity model. Vendor-neutral.
A completely free ITSM tool
Configuration management database system of InnoGames
Medulla RMM is a radically simple IT automation and lifecycle management tool that offers the ability to handle repetitive tasks, quickly deploy applications, operating system and proactively manage them all where ever they are.
Enterprise PowerShell & VBScript suite for Active Directory automation, ITSM-aligned provisioning, security hardening, and digital forensics - built for Windows Server and workstation environments by a Senior IAM Analyst with a focus on accuracy, scalability, and compliance.
API driven, integrated configuration management
Felicity is an open soure integrated platform that allows convergence of Service Management, Operations Management, Asset Management into a versatile IT Service framework. The system has an internal workflow engine that powers IT Service Management methodologies covering the area of Request, Incident, Problem and Change Management.
i-doit docs
Autonomous IT service desk built entirely on Microsoft 365 — Copilot Studio, Power Automate, and SharePoint. Ticket → triage → approve → execute, no per-seat SaaS fees. Microsoft Agent Academy Hackathon winner.
Radiant is the ((OTRS)) Community Edition fork, one of the most flexible web-based ticketing systems used for Customer Service, Help Desk, IT Service Management.
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